Super Green Hosting

Category » Control Panel (cPanel)

There were 31 articles found in this category:

1. What is the maximum php upload file size on your servers?
   The maximum php upload file size is 2 MB on our shared hosting servers. A higher file size is only available on a Super Green Hosting Dedicated Server account. Please contact our sales department for more information on sales@supergreenhosting.com.
2. What is SSH ?
   Secure Shell (SSH), known as Secure Socket Shell, is a UNIX-based command interface and protocol for securely getting access to a remote computer. It is widely used by network administrators to control Web and other kinds of servers remotely. SSH is actually a suite of three utilities - slogin, ...
3. Should I store a local copy of my website?
   It is essential to keep a local copy of your website to protect it from any number of disasters. It is easy to backup your files, databases, email forwarders (aliases), and email filters in cPanel under 'Site Management' and 'Backup' or 'Backup Wizard'. You can also use a cron job to regularly b ...
4. Mysql database and user naming syntax
   Since we run a shared hosting environment, we have to uniquely identify your usernames to your account only. We do this by attaching your system username and an underscore '_' before all the databases and users that you create. This only applies to your database name and database username, you p ...
5. My content is in the wrong folder, how do I move the files to the correct location?
   You would need to move your content to the public_html folder (for the main domain). You can move the files through cPanel by dragging and dropping the content to the correct location using the file manager or with an ftp program. Remember that if you are using a program like dreamweaver or fron ...
6. I've lost my control panel/billing logins, how do I recover them?
   When you signed up with Super Green Hosting you will have received an e-mail listing all of your account information, including logins to your control panel and our billing system. If you are unable to locate this e-mail, please email our Customer/Technical Support department on support@supergr ...
7. I need to upload larger files, can you increase the PHP setting?
   If you would like to increase the PHP setting please submit a ticket to the Super Green Hosting Customer/Technical Support team or email us on support@supergreenhosting.com.
8. I ordered an SSL or static IP and now my site is down.
   When you order an SSL we assign a static IP to your account. A static IP is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between the visitor and your site. When we assign a static IP, the new information about where the site is lo ...
9. How do I setup Cron jobs / What is a cron job?
   A cron job allows you to run a certain command at times set by the job such as deleting temporary files every week so that your disk space is not being used up by those files. You need to have a good knowledge of Linux commands before you can use cron jobs effectively. Check your script with you ...
10. How do I transfer my existing website's content to Super Green Hosting?
    If you have been using cPanel with your previous host then you need to create a full backup of your account on the old server, then transfer the backup file via FTP from the old server to your new account with Super Green Hosting. Please then inform us when this is done and we will restore your ...
11. How do you download raw access logs ?
    You can download raw access logs through your cPanel account. Login to your account at www.yourdomain.com/cpanel, then select 'Raw Access Logs' under 'Stats/Logs'. Raw Access Logs allow you to see who has accessed your site without the use of graphs, charts or other graphics. You can use the Raw ...
12. How to enable/disable SpamAssassin?
    Spam Assassin is a free program that comes with all cPanel and WHM installations. It's used to filter out incoming email on a server side basis. The feature can be activated or deactivated through cPanel under the 'Email Manager' menu. To activate Spam Assassin, click on 'Spam Assassin' from the ...
13. For shared SSH access, is wget() command allowed?
    Yes, wget() command is allowed for shared SSH access.
14. Do you support JSP?
    Jsp is supported on Super Green Hostings dedicated hosting plans, which allow any applications to be installed. Jsp is not currently supported on our shared hosting plans. Please contact our sales department on sales@supergreenhosting.com for more information.
15. Do you support Movable Type with your web hosting?
    Yes, but we don't have any installers for it so you would have to install it yourself, manually. Please visit: http://moveabletype.org/ for information on the program.
16. Do you support scripting in Lisp?
    Super Green Hosting does not currently support scripting in Lisp. For further information please contact us on support@supergreenhosting.com.
17. Can I change my cPanel username?
    Unfortunately our system does not allow a change of username as the system uses your current username as the path to your account and it is automatically assigned.
18. What is the difference between a \"Parked Domain\" and an \"Addon Domain\"?
    For this example, I'm going to use \"accountdomain.com\" to represent your primary account domain name and \"newdomain.com\" as the new domain you are wanting to park or addon. Parked Domains - Parking a domain just points the new domain name to your primary account domain. So, if you were to pa ...
19. Can I execute shell exec() function on PHP or it is prohibited?
    Shell exec() is supported on Super Green Hosting's dedicated server plans but not currently on our shared server plans. Please contact our sales department on sales@supergreenhosting.com for more information.
20. Can I have register globals turned on?
    Super Green Hosting does not recommend that you use register globals, however, they can turned on if you wish. You would need to add the following to your .htaccess file located in the public_html folder: php_flag register_globals on.