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Category Icon Resellers (139)

rss button Category » Email Assisstance

There were 7 articles found in this category:

  1. questionIs IMAP supported?
    IMAP is enabled by default on the shared hosting server plans, there is no configuration required from within cPanel. In your email program you would use IMAP instead of POP3. Use your full email address as your account username and your email password, use yourdomain.com as your incoming and o ...
  2. questionHow do I setup my email account to use Mac Mail ?
    To setup your email account using Mac Mail please follow the steps below: - Launch the Mail application which is usually located in the Dock - Go to the 'Mail' menu option in the menu bar and select 'Preferences' - Click the 'Accounts' tab and then click the + button in the bottom left corner - ...
  3. questionHow do you log into webmail ?
    You can login to your webmail by going to www.yourdomain.com/webmail or through your cPanel account under the 'Email Manager' menu.
  4. questionHow many emails can I send an hour ?
    Super Green Hosting's shared servers allow an account to send a total of 200 emails per hour. If you need to send more then that per hour please contact our support team for suggestions or solutions on support@supergreenhosting.com.
  5. questionDoes Spam Assassin work on email accounts with forwarding ?
    SpamAssassin works on all incoming emails, including mail that is forwarded to another email account after it is received.
  6. questionWhy are my emails not getting to Hotmail or Yahoo customers ?
    It is common for messages from certain IPs to be filtered based on the recommendations of Microsoft's SmartScreen filter, which is built around the technology of machine learning. SmartScreen's filters are trained to recognize what is and isn't spam, no specific details about what these filters ...
  7. questionWhy can I not send e-mails?
    If you are having difficulty sending e-mails using a program such as Outlook, Outlook Express, Apple Mail or Thunderbird, please check the following: - Is your ISP (Internet Service Provider) blocking external SMTP servers from being used when you are on their network? Contact your ISP and ask t ...