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Category Icon Resellers (139)

rss button Category » Pre-Sales Questions

There were 20 articles found in this category:

  1. questionIs IMAP supported?
    IMAP is enabled by default on the shared hosting server plans, there is no configuration required from within cPanel. In your email program you would use IMAP instead of POP3. Use your full email address as your account username and your email password, use yourdomain.com as your incoming and o ...
  2. questionIs file sharing allowed with Super Green Hosting?
    Super Green Hosting doesn't normally allow file sharing websites, because we are not in the business of hosting and serving files. It really depends on the type of files you're wanting to add to your account and how much strain they will put on our servers. You may want to review our Terms & Con ...
  3. questionDo you support SFTP?
    SFTP is activated if you have SSH access. If not, you need SSH access to be able to use SFTP.
  4. questionDo you support Shoutcast?
    Shoutcast is supported on any of Super Green Hosting's dedicated server accounts, but not currently on our shared hosting plans. Please contact our sales team on sales@supergreenhosting.com for further information.
  5. questionDo you support SSI (server side include) on html pages?
    Yes, Super Green Hosting supports SSI (server side includes).
  6. questionDo you support Zend Optimizer?
    Yes, Super Green Hosting supports Zend Optimizer v3.3.0.
  7. questionDo your servers support the PHP GD Library?
    Yes, Super Green Hosting supports PHP GD Library. You can upload the ttf's to your site and have GD call them.
  8. questionDoes Super Green Hosting offer Ruby on Rails support?
    body>Yes, we offer Ruby on Rails support. The web program can be found in your cPanel account under 'Software/Service' as 'RubyGems'.
  9. questionCan I add my own CGI scripts?
    Our LINUX web servers have the capability to run CGI scripts in your own 'cgi-bin' directory. Scripts may be written in Perl and CGI languages. Here are some helpful tips to follow when installing scripts: - Upload to your cgi-bin directory to ensure proper file permission settings. - All scrip ...
  10. questionCan I host a site designed in iWeb from a Mac on Super Green Hosting?
    Yes, you can host iWeb sites on your Super Green Hosting account. Your username would be 'publish to location' and your password for the control panel and the destination would be your domain.
  11. questionAm I allowed to host adult content using Super Green Hosting?
    Yes, as long as the material does not infringe on any copyright laws.
  12. questionWhat versions of PHP and MySQL do you provide?
    Super Green Hosting currently offers PHP 5.2.5 and MySQL 5.0.45 with all hosting plans.
  13. questionWhere are your Terms & Conditions located ?
    You can view our Terms & Conditions here: www.supergreenhosting.com/terms.
  14. questionWould you recommend Emacs, VI or Nano?
    When using the SSH service we recommend that you use the text editors programmes VI or Nano rather than the Emacs.
  15. questionDo you offer reseller accounts with WHM?
    We do not currently offer reseller accounts with WHM on our shared hosting plans. Please see our dedicated server plans here: http://dedicated.supergreenhosting.com/ if you are interested in these applications.
  16. questionIs Tomcat supported on Super Green Hosting?
    Tomcat is supported on Super Green Hosting's dedicated server accounts, but not currently on our shared hosting plans. Please contact our technical team on support@supergreenhosting.com for further information.
  17. questionDo you support JBoss?
    Yes, we support JBoss on our dedicated server plans, Tomcat also needs to be installed on the server for this application to run. For further information please contact our technical team at support@supergreenhosting.com.
  18. questionDo you support Java?
    Yes we support Java Script on our shared and dedicated servers. We also support Java Server Side on our dedicated plans. For further information please email our technical team at: support@supergreenhosting.com.
  19. questionHow do I access my site using SSH?
    SSH is available as an upgrade for your Super Green Hosting account. If you wish to access your account using SSH please contact our support team on: support@supergreenhosting.com.
  20. questionDo you offer a backup service?
    We offer Daily Backup as an upgrade to our packages. If you would like to actviate this on your account please email us at support@supergreenhosting.com.